Terms and Conditions for Graham McMillan Performance Academy1. General 11.1. By enrolling in Graham McMillan Performance Academy ("the Academy"), you agree to abide by the terms and conditions outlined herein. 1.2. The Academy reserves the right to amend these terms and conditions at any time. Updated terms will be communicated to participants and guardians. 1.3. All participants must complete the registration process and provide accurate, up-to-date information.2. Enrolment and Fees 2.1. Enrolment is confirmed upon receipt of the completed registration form and payment of the applicable fees. 2.2. Fees are payable monthly as agreed upon during registration. 2.3. Payments must be made before the start of the selected coaching period. 2.4. Late payments may incur a penalty fee, and continued non-payment may result in suspension from the Academy.3. Coaching Sessions 3.1. Coaching sessions will be conducted according to the schedule provided by the Academy. 3.2. Participants must arrive punctually and adhere to the Academy’s code of conduct. 3.3. The Academy reserves the right to cancel or reschedule sessions due to unforeseen circumstances. Participants will be informed promptly, and makeup sessions may be arranged where feasible.4. Code of Conduct 4.1. All participants are expected to behave respectfully towards coaches, staff, and peers. 4.2. Disruptive behaviour, including bullying or verbal abuse, will not be tolerated and may result in dismissal from the Academy without a refund. 4.3. Participants must wear appropriate cricket attire and protective gear during sessions.5. Liability 5.1. The Academy is not responsible for any injuries sustained during coaching sessions or events. 5.2. Participants must disclose any pre-existing medical conditions upon registration. The Academy will take reasonable precautions to ensure safety but cannot guarantee the prevention of injuries. 5.3. The Academy is not liable for lost or stolen personal belongings.6. Media Consent 6.1. By enrolling, you grant the Academy permission to use photographs and videos of participants for promotional purposes. 6.2. If you do not consent to media use, please notify the Academy in writing. Cancellation Policy1. Cancellation by the Academy 1.1. The Academy reserves the right to cancel sessions due to weather conditions, emergencies, or other unforeseen circumstances. 1.2. In the event of cancellations initiated by the Academy, efforts will be made to schedule makeup sessions or provide pro-rata refunds if rescheduling is not feasible.2. Cancellation by Participants 2.1. Participants may cancel their enrolment by providing written notice to the Academy. 2.2. Refunds for cancellations will be issued as follows:• Cancellations received 14 days or more before the start of a session will receive a full refund.• Cancellations received less than 14 days before the start of a session will receive a 50% refund.• No refunds will be issued once a session has commenced. 2.3. Monthly and quarterly payments are non-refundable after the payment period begins.3. Missed Sessions 3.1. No refunds or makeup sessions will be provided for missed sessions due to personal reasons unless agreed upon in advance.4. Termination 4.1. The Academy reserves the right to terminate a participant’s enrollment for breaches of the terms and conditions or code of conduct. 4.2. No refunds will be issued in cases of termination due to misconduct.For further inquiries or assistance, please contact us at graham@gmperformancecoaching.co.zaMobile - 0832672962
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